How to Contact Metrobank Philippines if ATM Did Not Debit or Dispense Money from ATM

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Customer Jonathan Tapiru recently posted this problem about his money not being dispensed from the automated teller machine when he withdrew money.

Jonathan Tapiru said Metrobank, kelan nyo ibabalik ung nadebit sa ATM ko.... sabihin nyo na lang kung wala kayo balak ibalik ung pera

Metrobank replied:

Hi Jonathan, for this, it would be best to get in touch with us via 8-700-700. Our contact center would be able to assist you.

You may reach our Domestic Toll Free number here: 1 800 1888 5775

Alternatively you may send a message or contact page here: https://www.metrobank.com.ph/contact_us.asp

You need to immediately report if Metrobank ATM does not dispense the cash you withdrew but credit it from your balance.


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