How To Fix Google Chrome Freezing or Unresponsive and Incompatible Error with ESET Security Antivirus

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Recently Windows 10 users have been complaining about their PCs freezing or becoming unresponsive when they use Google Chrome.

The issue started in July of 2018 and in August of 2018 more and more have been reporting this problem.

As seen in this post here https://superuser.com/questions/1337147/chrome-is-claiming-my-antivirus-is-incompatible-application

Based on their review of the Task Manager built in Windows 10, Google Chrome is indeed the culprit.

Those who are affected by this issue has been experiencing BSODs or blue screen of death.

Once they have restarted and opened Google Chrome again, they will be greeted with a message on Chrome saying that Chrome is incompatible with ESET Antivirus.

Image result for These applications could prevent Chrome from working properly ESET
Incompatibility with Chrome and ESET
It then recommends to update the software or completely remove it.

Users who are confident with the security software refuses to uninstall ESET and are looking for answers from both the antivirus company and the search giant.

There is however a workaround with this type of error. Follow these procedures or suggestions to prevent such freezing to happen in the future.

1.) Open the Task Manager of Google Chrome by placing the mouse cursor onto the address bar and key in SHIFT + ESCAPE. If you have Chrome Extensions that are running and you won't be using for now, select those and then click END PROCESS blue button.

2.) If you have upgraded your GMail to the latest 2018 material design that lets you place addons with Google Keep and Task on the right sidebar, this has also been observed to cause such error. You may also apply the same process at Step 1 to end GMail processing.

3.) Update your Google Chrome

4.) Update your ESET Antivirus software

5.) Uninstall and reinstall Google Chrome.

6.) If the problem persists, revert your GMail back to the old design or use the Classic Basic HTML versions of GMail





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